Your Privacy Is Our Responsibility

40bd ("we", "our", or "platform") is an online casino and sports betting service provider. We treat the protection of our users' personal information as our highest priority. This privacy policy explains what information we collect when you use our website or related services, how that information is used, and how we keep it secure.

By using the 40bd website or creating an account, you are considered to have agreed to the terms of this privacy policy. We may update this policy from time to time, and you will be properly notified of any significant changes.

2.1 Registration & Identity Information

When you create an account at 40bd, we collect the following information:

• Full name and date of birth (for age verification)
• Active email address
• Mobile number
• Residential address
• National ID card or passport details (for identity verification)

2.2 Financial Information

We collect financial information to process transactions, which includes:

• Mobile banking account details (bKash, Nagad, Rocket)
• Bank account details (for bank transfers)
• Transaction history and amounts
• Deposit and withdrawal records

We never store your full bank card number or PIN. All financial transactions are completed through SSL encryption.

2.3 Technical & Usage Information

To improve your experience on the website, we automatically collect certain technical information:

• IP address and device type
• Browser type and version
• Access time and date
• Pages visited and time spent on them
• Referral URL
• Cookie and session data

2.4 Gaming Activity Information

To ensure responsible gaming and improve service quality, we record the following information:

• Game play history and duration
• Bet amounts and outcomes
• Bonus and promotion usage records
• Voluntarily set limits or break information

3.1 Service Delivery & Operations

The information we collect is primarily used for the following purposes:

• Managing account creation and verification
• Processing deposits and withdrawals
• Personalising the gaming experience
• Providing bonus and promotion services
• Managing customer service and support

3.2 Security & Fraud Prevention

We use your information to maintain the security of the 40bd platform:

• To detect suspicious transactions or activity
• To prevent unauthorised access
• To identify and close fraudulent accounts
• To ensure proper verification for anti-money laundering purposes

3.3 Responsible Gaming

We analyse your gaming activity data to identify potentially problematic behaviour and provide automated alerts when needed. This information is also used to manage responsible gaming tools — such as setting deposit limits, voluntary breaks, or self-exclusion.

3.4 Communications & Updates

If you have given permission for communications, we may contact you to:

• Send important account notifications
• Share security-related alerts
• Inform you about new games or promotions (only with your consent)
• Notify you of service changes or updates

4.1 What Cookies Are and Why They Are Used

Cookies are small data files stored in your browser. Various types of cookies are used on the 40bd website to improve your experience. They remember your login status, save your language preferences, and ensure the site functions properly.

4.2 Types of Cookies

• Essential cookies: Required for the core functionality of the site — login sessions, security tokens.
• Performance cookies: To analyse site usage, such as which pages are visited most.
• Preference cookies: To remember your language, display settings, and other preferences.

You can control or delete cookies from your browser settings. However, disabling certain essential cookies may affect the site's functionality.

5.1 When We Share Information

40bd does not sell your personal information or transfer it to third parties for marketing purposes. However, information may be shared in certain specific circumstances:

• Payment processors: Information required to complete transactions via bKash, Nagad, Rocket, or bank transfer.
• Identity verification services: To carry out the KYC process.
• Technology service providers: For cloud hosting and security services — always under strict confidentiality agreements.
• Legal obligations: In response to legal requests or orders from relevant authorities.

5.2 Game Providers

Game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, PG Soft, and JILI may access the minimum session data necessary to operate their games. They are contractually bound to comply with our privacy standards.

5.3 International Data Transfers

Our servers and service infrastructure may be located in various countries. For any data transfers, we ensure that adequate data protection measures are in place in the recipient country and that the transfer is consistent with applicable law.

6.1 Technical Safeguards

40bd has implemented industry-standard technical measures to protect your personal information:

• SSL/TLS encryption — on all data transmissions
• Data encryption — for sensitive information stored on servers
• Firewall and intrusion detection systems
• Regular security audits and vulnerability testing
• Two-factor authentication (2FA) support

6.2 Organisational Safeguards

Alongside technical measures, we have also taken organisational steps:

• Only authorised staff can access personal information
• All staff receive regular training on data protection
• Defined procedures exist for detecting and responding to data breaches

7.1 General Retention Policy

40bd does not retain your information beyond the necessary period. The retention period depends on the type of information and the purpose for which it is used. Generally:

• All relevant information is retained while the account is active
• Financial transaction records are kept for a set period after account closure in accordance with legal requirements
• Technical logs are retained for a limited period and then automatically deleted

7.2 Requests to Delete Information

You may request that your personal information be deleted. However, some information may need to be retained due to legal obligations, ongoing dispute resolution, or fraud investigations. For such requests, contact us at [email protected].

8.1 Right to Access Information

You have the right to view the information we hold about you. By logging into your account or contacting our support team, you can find out what information we have stored.

8.2 Right to Correct Information

If your personal information is incorrect or incomplete, you have the right to request a correction. Information can be updated through your account settings or via support.

8.3 Right to Opt Out of Marketing Communications

You can unsubscribe from promotional emails or notifications at any time. However, important notifications related to your account and security will continue to be sent.

8.4 Right to Close Your Account

If you no longer wish to use 40bd's services, you can request to close your account. All existing balances must be withdrawn before the account is closed. See section 7.2 above regarding deletion of information.

40bd strictly provides services only to individuals aged 21 or older. We do not knowingly collect or attempt to collect information from anyone under the age of 18. If we are informed that information from a minor has been collected by mistake, we will immediately delete that information and close the associated account.

40bd may update this privacy policy from time to time to keep pace with business changes, legal requirements, or advances in technology. For any significant changes, we will:

• Publish a notice on the website
• Send a notification to the registered email address
• Update the "Last Updated" date at the top of the page

Continuing to use the platform after any update will be considered as acceptance of the new policy. If you do not agree with the changes, you have the right to close your account.

If you have any questions, concerns, or complaints about this privacy policy, please contact our support team. We are ready to assist in both Bengali and English.

• Live Chat: 24/7 direct chat support — from any page on the site
• Email: [email protected]